The RN-Intake Coordinator oversees every repatriation. Upon completion of the Medical Summary, the RN-Intake Coordinator will review the information with the Medical Director to determine the plan of care during the medical escort. The Medical Summary is completed by gathering information from speaking with the case manager, or primary nurse at the facility, family members, traveling companions and/or the patient, when possible.
Upon authorization, Sky Nurses will secure all flights and ground transportation for the patient and companions utilizing our employee travel agents (who are available 24-hours a day).
Upon the Clinician’s arrival, the Clinician will immediately visit with the patient for a detailed pre-flight assessment. Clinician will confirm that the patient is Fit-to-Fly.
Clinician will meet with the attending Physician and Nurse for medical report and confirm that medications are ready for the patient to take during the flight.
For the duration of the mission, starting with the Clinician’s departure to the delivery of the patient, Sky Nurses will report the progress of the mission through our Sky Nurses Portal, allowing the client to receive updates in real-time.
Throughout the medical escort, the Clinician will be the patient's advocate in ensuring comfort and safety utilizing protocols that have been developed by our Medical Director. Upon arrival to the patient's destination, the Clinician will give a complete bedside-to-bedside report to the physician and/or nurse prior to discharge.
At Sky Nurses, we complete a Patient Satisfaction Survey after every medical escort as part of our ongoing Quality Assurance program. Similar to the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), Sky Nurses has developed the ME-CAHPS (Medical Escort Consumer Assessment of Healthcare Providers and Systems).
Sky Nurses will provide a detailed due diligence packet for a Travel Insurance, Health Insurance or Assistance Company interested in contracting or utilizing any of our services or solutions.
Sky Nurses coordinates domestic and international medical transportation and evacuation utilizing licensed medical professionals. Sky Nurses does not own, lease or operate any aircraft. All air transportation is completed by commercial airline or licensed and insured private jet or charger flight service.
Sky Nurses is the comprehensive solution to plan and execute medical repatriation of patients anywhere in the world. We offer assistance in securing airline medical clearances and coordinating with government agencies to obtain travel documents and approvals.
Every one of our clinicians has been interviewed, trained, credentialed, and screened before serving as a medical escort for Sky Nurses, regardless of their country of domicile. All of our medical professionals have experience working in a multinational and multicultural capacity.
Sky Nurses is the only medical escort company in the United States to hold a nurse staffing license from a state health agency – the Florida Agency of Healthcare Administration (AHCA). We have also earned the highly regarded accreditation from the Commercial Accreditation of Medical Transport Systems (CAMTS).
Patient safety is our highest priority. It is never compromised under any circumstances. Every case is monitored from bedside to bedside and our record is unblemished with over 2,000 transports since 2013.